We can accept any graphics file format that is Windows compatible. Apple users should covert files to a multi-platform format prior to sending to ensure the best possible conversion.
Our preferred format would be the original file that was created Photoshop Document, Portable Network Graphic, Tiff), as those are editable, but JPEGs and GIFs are acceptable as long as they are good quality - we can't make a silk purse out of sow's ear! We can also work with good quality photographs as we can scan those and create graphic files out of them.
If you are local to us we can meet with you and get everything we need. If you aren't, no problem we have clients in world wide, you can always e-mail graphics files to us, or mail photographs.